![]() Please be sure that when the computer is connected to your internet modem, the internet works fine without dropping. Also maybe try searching * this* thread for reports of your model.Īs far as the router settings go, I can assure you, nothing there will help you, so you might aswell rollback those settings to how you like your network to behave. Get those people to file a complaint too, so the issue is taken more seriously. I would sudgest reporting an official issue ticket through their website (as I have with my issue), and would advise you to monitor this forum thread for people with the same model and problems. Overall their software quality has been mediocre at best, and is curtainly not what you would expect as a consumer. Now it is noticabely better, although still not perfect for a "premium" line of TVs.Īlso their Tizen apps dont play nicely with connection drops. My Q6FN suffered from similar issues up until firmware v1251 (by that point I had the TV for at least 3 months and could not rely on its connection at all). I'm unsure if you can rollback, but Samsung has had a lot of issues with wireless on their TVs. Using this method everything works fine! This made me suspect there is some network level driver issues with the TV and NAT. ![]() So far the only work around I have found is to use a wifi hotspot on my phone (note 9) to share either my 4g mobile connection or the same wifi network I was trying to connect to. ![]() Manually set IP address and DNS to use providers like Google.Īfter rebooting the TV the wifi seems OK for a few minutes when streaming from my local network plex server or Netflix etc and then this quickly degrades. So far I have done the following with no luck. All my other smart devices work correctly in the same location and also in other rooms in my house so I know the wifi network is stable and available. I have also not made any changes to the draytek 2862AC router or other network infrastructure. ![]() The TV has worked flawlessly for over a year now. Since updating to the 1270.3 firmware the wifi to my draytek router has been completely unstable to the point where I cannot use any of the smart TV apps ie Plex, Netflix, iplayer etc. ![]()
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